FAQ
B2B frequent questions
MOQ, private label, shipping, payment and samples
What is the minimum MOQ?
We work with MOQ from 50 units, depending on collection and reference.
How does quotation work?
Share collection, volume and goal. We reply with feasibility and quote within 1 business day.
How fast do you reply?
Commercial reply within 1 business day.
Can I get packaging with my brand?
Yes. Private label with packaging, labeling and presentation adaptation.
Is there an extra private label cost?
It depends on packaging, volume and complexity and is detailed in the quote.
Do you ship outside the EU?
Yes. We cover EU and export with proper commercial and logistics documentation.
What are lead times by country?
Typical lead time is 2 to 6 weeks, depending on collection, volume and production slot.
Who pays freight?
Defined in the commercial proposal according to agreed Incoterm.
Which payment methods are accepted?
Bank transfer and other methods agreed in commercial terms.
Do recurring clients get credit terms?
Possible on a case-by-case basis after commercial history validation.
Can I request samples?
Yes. We provide samples according to availability and commercial context.
Are samples free?
Depends on sample type and destination and is confirmed by the sales team.